A help desk, support line tracking application designed
for Microsoft Windows. IntelliHelper is
designed to assist in dealing with customer or employee
support services. Each request is stored in a
database and support tracking numbers are assigned.
Details are saved in an accessible format for future
reporting and quality control.
Key Benefits
Y2K compliant. No year 2000 date problems.
Multi-User application. Support
personnel may add new support information and share
data.
Security may be used if needed.
Detailed reports are provided with custom reports
available.